Root Cause Analysis: Not Out of the Mountains, Yet

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Dodging premature conclusions with 5 Whys

As you drive east on I-70 coming from the Rockies, there is a point where you seem to have stopped descending, but a sign says, “Trucks: Don’t be fooled. Four more miles of steep grades and sharp curves.” The message is that it would be premature to relax at this point, and vigilant driving is still required to safely reach flat ground.

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from https://www.qualitydigest.com/inside/six-sigma-column/root-cause-analysis-not-out-mountains-yet-062617.html

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